Texas Lottery 

Telephone: (512) 344-5000—Fax: (512) 344-5080—Web Site: www.texaslottery.com​

 Agency Director   Texas Lottery  Customer Service
800-37LOTTO (800-375-6886)
Main Switchboard
Texas Lottery Headquarters
1801 Congress Avenue, Suite 6.403
Austin, Texas 78701
Mailing Address - General Correspondence
Texas Lottery
P.O. Box 16630
Austin, TX 78761-6630
Key Personnel
Key Personnel Phone Director y
Charitable Bingo Division Phone
800-BINGO-77 (800-246-4677)
Fax
512-344-5142
e-mail
[email protected] or Send an Email
 LOTTERY & CHARITABLE BINGO DIVISION Contact  Name  Email  Phone
Interim Lottery & Charitable Bingo Operations Deputy Executive Director  Rey, Sergio [email protected] 512-344-5358
Executive Assistant Zamora, Myra [email protected] 512-344-5466
Fax  512-478-3682
LOTTERY OPERATIONS Interim Lottery Operations Director Stuckey, Kelly [email protected] 12-344-5167
Executive Assistant Mendoza, Merry [email protected] 512-344-5329
Drawings & Validations Manager Page, Ray [email protected] 512-344-5355
Products Manager Russ, Will [email protected] 512-344-5386
Interim Retailer Services Manager Byrd, Michelle [email protected] 512-344-5425
Security Manager Snell, Amy [email protected] 512-344-5462
Advertising & Promotions Manager  Moreno, Heidi [email protected] 512-344-5139
Fax – Accounting and Tax Enforcement  512-344-5253
Fax – Customer Service  512-344-5080
Fax - CAMP  512-344-5031
Fax - Claim Center  512-344-5151CHARITABLE BINGO OPERATIONS Contact Name Email PhoneCharitable Bingo Operations Director
Castanuela, LaDonna [email protected] 512-344-5155
Executive Assistant Medina, Marie [email protected] 512-344-5035 
Charitable Bingo Operations Deputy Director Cohn, Vivian [email protected] 512-344-5172
Bingo Customer Service Information [email protected]800-246-4677
Fax - Bingo  512-344-5142
ENFORCEMENT Contact Name Email Phone
Director Graham, John [email protected] 512-344-5442
Executive Assistant Hendrix, Andrea [email protected] 512-344-5339 
Media RELATIONS Contact Name Email Phone Media Relations Director Helm, Steve steve. [email protected] 512-344-5283
 [email protected]
Fax  512-344-5490
GENERAL COUNSEL Contact Name Email Phone Interim Lottery & Charitable Bingo General Counsel
Rienstra, Deanne[email protected] 512-344-5205
Executive Assistant Lossman, Tarah t[email protected] 512-344-5324
Open Records Coordinator Godfrey-Weidig, Elizabeth [email protected] 512-344-5121
Fax - General Counsel  512-344-5189INTERNAL AUDIT  Name  Phone McConnell & Jones 713-968-1657
OFFICE OF THE CONTROLLER DIVISION Contact Name Email PhoneLottery & Charitable Bingo Accounting Manager VACANT
Lottery & Charitable Bingo Financial Analysis Manager  Guarnero, Annika [email protected] 512-344-5103
Fax - Office of the Controller  512-344-5066
Fax - Accounts Payable  512-344-5338INFORMATION TECHNOLOGY DIVISION Contact Name Email PhoneDirector Cannaday, Jason [email protected] 512-344-5179
Executive Assistant Simpson, Mary Beth [email protected] 512-344-5195
Fax-IT  512-344-5101
AGENCY OPERATIONS & OUTREACH DIVISIONADMINISTRATION Contact Name Email PhoneAdministration Director Vacant
Executive Assistant  Minnard, Lillian [email protected] 512-344-5473 
Fax - Administration  512-344-5254
Facilities Manager Vacant
Contracts & Procurement CoordinatorRylee, Juanita [email protected] 512-344-5184
Fax – Contracts, Procurement, and HUB512-344-5064
HUMAN RESOURCES Contact Name Email PhoneI  nterim Human Resources Director Thomas, Jan [email protected] 512-344-5243
    
Fax – Human Resources  512-344-5240
​OFFICE OF STRATEGIC COMMUNICATIONS Contact Name Email PhoneGovernmental Affairs LiaisonVillaseñor, Melissa [email protected] 512-344-5230
Governmental Affairs LiaisonReinig, Fritz [email protected] 512-344-5161
Fax – Governmental Affairs  ​